Thank you to our clients who put their trust in us.
Initially, we needed assistance with our Distributor Satisfaction survey so we hired Faye to help us develop that. With her methodological approach, human resources background and experience with Customer surveys, she helped us focus our efforts in the right areas and provided us with not only the hands on expertise that we needed but also provided us with the advice and guidance we were looking for. We were very pleased with the outcome of her work and in fact have hired her most recently for a second project in the development of a number of Customer Satisfaction surveys. Faye kept us on target, was very flexible with our schedule, professional, and exhibits a great sense of humour. I strongly recommend Faye (People Time) to others and would welcome the opportunity of working with Faye again.
Pam Murray, CHRL
Director of Human Resources, Trillium Mutual Insurance
People Time has not only helped us refine our HR policies and procedures, but has become an integral part of our business operation. We rely on them for their pragmatic and sage advice on a regular basis regarding hiring tactics, legal compliance, and talent retention strategies.
Spencer Saunders, President, Art & Science
Faye and People Time have provided our firm and clients with excellent professional HR advice and support for nearly a decade. She has helped us hire top quality staff who are still with us today and saved us valuable time throughout the entire interview and search process. She has also been invaluable to ensure our HR policies comply with all relevant standards and is a great resource for questions. I would recommend all businesses use Faye for all of their HR needs.
Brad Perco, C.A. Partner, Brownlow Partners
For more than ten years Faye Wales has been our friend, mentor, coach and colleague, assisting us with special projects as well as more routine personnel matters. To each of these roles she brings broad and deep generalist HR skills combined with strong business acumen.
Consistently respectful of existing culture, Faye has helped challenge our corporate practices and consider alternatives otherwise not available to us. An innovative problem-solver with the ability to explore and simplify complex issues, Faye invariably guides us to workable solutions that respect the personal needs of all participants while maintaining focus on our over-riding business objectives.
Herb Saunders, President, American Appraisal
When managing Bick Financial Security Corporation a few years back, Faye Wales was referred to us by our accountants as an HR consultant. Faye proved to have a great combination of expertise and practical common sense approach for managing HR in a business setting, and earned the respect of management and staff.
Clarence Bick, formerly President, Bick Financial Security Corporation
I have known Faye (and People Time) professionally for over 10 years – I have both partnered with Faye on various projects and have had her consult in two organizations that I have worked in. In all cases, Faye has done excellent work – she has the capacity to work strategically and is an excellent project manager who always goes above and beyond to complete HR projects well within the scope and timelines of the initiatives. I would highly recommend Faye to consult on any HR, training and communication proposals – you will be very impressed by her level of professionalism!”
Jill MacDonald, Human Resources – Learning & Development, Canadian Diabetes Association
We have worked with Faye Wales at People Time on various occasions and we have been very pleased. People Time has always been highly professional and very cost and time efficient in our work together. In addition, Faye / People Time has always been accessible for periodic follow-up on various HR matters. We would certainly recommend People Time.
S. Craig Middaugh, MBA, CFA, Managing Director, Coleford Investment Management Ltd.
As a growing business, we have gone from an initial staff of half a dozen to nearly 100 employees. To say that the company has changed is an understatement. Recognizing the need for a complete organizational review and assessment arising from the usual complexities of growth, we retained Faye. Her role was to assess how to maximize our human resources to service our customers and our corporate interests better, create an HR Manual, establish HR policies, develop a compensation structure, and craft an Employee Handbook. It was a daunting project. Faye finished the project on time and within our budget. In the end, we were able to accomplish our goal of a more consistently structured organization.
We have also found that the world of HR is ever evolving as laws change, best practices are honed, and as the organization continues to grow. New issues for a new day seems to be the norm. To manage those dynamics, we continue to work with Faye on an ongoing basis to help our internal HR staff better deal with the complex issues that can periodically crop up.
Mario Frankovich, President & CEO, Burgeonvest Bick Securities Limited
Faye Wales was instrumental in helping me enhance the customer focus and team dynamics amongst my local human resources team. Faye’s subject knowledge, enthusiasm and dedication to her craft was well received by those that participated. Thanks Faye for providing the support. The result has brought added value and improved service to our customers!
Mary Moody, Director, Human Resources, Goodrich Aerospace Canada
Affinity Biologicals Inc. has had the good fortune of working with People Time and in particular, Faye Wales, for the past ten years. Our experience with the skill set and resources provided in assisting with our company’s Human Resources needs and policy development has been excellent. People Time has provided our company with objective, thoughtful and measured advice in times of growth and expansion with the creation of an employee “Pay for Performance Program”. They have provided effective mentoring and guidance to both management and front line workers during business restructuring through open discussion, employee interviews and the monitoring of company morale and communication. Management workshops and team building exercises have been a positive and valuable experience. Knowledgeable, attentive and rich in resources both internally and referred, Affinity Biologicals considers People Time a key partner and support to our Human Resources Management Team.
Patty Hoogendoorn, CFO, Affinity Biologicals Inc.
Faye has been acting our HR resource for over two years. She has provided services across the complete spectrum of HR, including searches, developing our compensation program, and providing on-going counsel on policies and HR strategy. She has consistently produced high quality work and is very knowledgeable about her field. I have enjoyed working with Faye and would recommend her without hesitation.
Paul Hunt, President, Pricing Solutions Limited